Shipping & Delivery (** note: rates and delivery times are dependent on carrier policies and regulations, and subject to change without notice. Additional fees for packaging and handling may be charged by certain wholesalers)

 

Standard Shipping Rates for U.S. Deliveries

• Delivery within 3 to 5 business days

Total shipping cost = "Per Shipment" cost + "Per Item" cost. (If the "per item" cost is listed in terms of price per pound, you can check the weight on the item's detail page.)

Product Category Per Shipment Per Item Software, VHS videos $3.99 $0.99 Books $3.00 $0.99 CDs, DVDs $1.99 $0.99 Electronics and Accessories $4.99 $0.59/lb Any combination of the above items Highest applicable per-shipment charge As above

 

Two-Day Shipping Rates for U.S. Deliveries

• Delivery within 2 business days
• No P.O. boxes or APO, FPO, or DPO
• Saturday delivery available for certain locations.

 

Product Category Per Shipment Per Item Software $6.99 $1.99 Books, VHS videos $9.99 $1.99 CDs, DVDs $5.99 $1.99 Electronics and Accessories $9.99 $0.99/lb Any combination of the above items Highest applicable per-shipment charge As above

Add $10 for two-day shipments to AK, HI, and PR.

One-Day Shipping Rates for U.S. Deliveries

• Delivery within 1 business day
• No P.O. boxes or APO, FPO, or DPO
• Saturday and Sunday delivery available for certain locations.

Product Category Per Shipment Per Item Software, VHS videos $12.99 $4.99 CDs, DVDs $7.99 $3.99 Electronics and Accessories $15.99 $1.99/lb Any combination of the above items Highest applicable per-shipment charge As above

Add $15 for one-day shipments to AK, HI, and PR.

Add $3 for Saturday delivery.

Add $10 for Sunday delivery, $19.99 per shipment minimum applies.

 

Calculating Shipping Costs

We charge a single flat fee for each shipment, plus additional, smaller fees for each item in that shipment. The total shipping charge will be displayed on the last page of the order form, before you submit your order. Here is the equation we use to calculate the total shipping cost:

(Highest Applicable Per-Shipment Cost) + (All Per-Item Costs) = Total Shipping Fee

For example, if you choose standard shipping for an order that contains a video game console and a video game, you will be charged the higher Per-Shipment Cost for the video game console and the Per-Item Cost of each item: 7.49 + .99 + .99 = $9.47 total shipping cost. Note: Per-Item Costs for some products are a flat rate per unit while for others the Per-Item Cost is based on the product's weight.

Shipping and handling charges are based on the delivery option you choose and the weight, size and dimensions of your items. You'll see the shipping cost listed on the "Place Order" page during checkout.

When To Expect Your Order

Our estimated delivery date for your order is based on your shipping address, and the shipping speed and options you choose.

Shipping to Alaska, Hawaii, or APO, FPO, or DPO Addresses
Standard Shipping Deliveries may take longer--up to 21 days for APO, FPO, or DPO addresses.

Shipping Methods and Carriers

We use a variety of carriers for each shipping option, and will choose the most appropriate delivery method for your desired shipping address. Most items may be shipped to P.O. boxes. It is not possible to specify a preferred carrier when placing your order. When you select One-Day or Two-Day Shipping, we may use air or ground shipping as necessary to get your items to you within the promised time frame.

Shipping to Alaska, Hawaii, or APO, FPO, or DPO Addresses
Some items cannot be shipped to these destinations or shipping method choices may be limited. See our list of Shipping Restrictions or check the item's detail page for eligibility.

Shipping to a P.O. box
Some items too big to ship to a P.O. box must be shipped to a street address.

Signature Requirements
Signature upon delivery required for shipments over $700.

 

International Shipping

• Introduction
• Restrictions
• Surcharges for Heavy or Bulky Media Items
• Customs, Duties, and Taxes
• Import Fees
• Terms & Conditions (Import Fees)
• Shipping Rates and Times by Geographical Region

Africa Asia & Pacific Atlantic & Caribbean Australia Canada

Europe Israel Japan Latin America Middle East

Introduction

The Marine Electronics Store gladly accepts orders from all around the globe. Available product lines, shipping rates and fees may vary depending on the delivery address for your order.

To see the shipping rate information specific to your order's destination, click the link for your region at the bottom of this section under the heading "Related Topics."

Items can be shipped to several international regions, but cannot be shipped to Africa, Island Nations, Israel, Latin America, or the Middle East..

Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the buyer’s responsibility.

Restrictions

The following items can be shipped to almost all destinations outside the U.S.:

• books*
• DVDs
• VHS videos

Additionally, some consumer electronics can be shipped to the following countries:

Australia, Austria, Belgium, Brazil, Canada, Chile, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Hungary, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Portugal, Poland, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom

All products shipped to these countries via Priority International Shipping, and in certain cases product shipped via Standard or Expedited International Shipping, are included in the Global Program and an import fees deposit is collected on them. For further details about this service, read about the Global Program.

* Note: Books that require special handling because they are extremely heavy (for example, multi-volume sets) cannot be shipped outside the U.S. If this is the case, it will be noted on the product detail page.

Limitations

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Privacy

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form.

Customs authorities require the value of the gift item to be stated directly on the package.

Returns & Replacements

The above terms (including, if applicable, terms related to the Import Fee Deposit) also apply to the shipment of any replacement product that might be shipped if there is a problem with the original shipment. If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For additional information please use the "Contact Us" form accessible on the web site.

Surcharges for Heavy or Bulky Media Items

Additional shipping and handling charges apply to media items of unusual size or weight. See the Help page for your geographical region to determine the actual surcharge amount:

Africa Asia & Pacific Atlantic & Caribbean Australia Canada

Europe Israel Japan Latin America Middle East

Customs, Duties, and Taxes

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Purchases of Kindle may be subject to these import taxes, custom duties and fees. These fees can vary widely from country to country. Please contact your local customs office for further information.

Global Program

Import Fees Deposit

The Global Program offers customers a unique service: duty and tax estimation during checkout and customs clearance on your behalf for certain eligible countries. When products are shipped to the eligible countries using eligible ship options included in the Global Program, an Import Fees Deposit will be estimated and collected for the shipment. With your authorization, such funds will be used by the carrier or another agent to pay the Import Fees on behalf of you (or the recipient's behalf) to the appropriate authorities of the destination country (See detail below).

Which products does the Import Fees Deposit apply to?

Items sent to eligible countries via Priority International Shipping and in certain cases via Standard or Expedited International Shipping will have an estimated Import Fees Deposit applied to the order. The payment of import fees is the responsibility of the importer and is levied based on the laws of the country into which the products are being shipped.

What if the actual Import Fees are less than the Import Fees Deposit I was charged?

If the actual Import Fees (paid by carrier on behalf of the recipient to the customs and tax authorities of the destination country) are less than the Import Fees Deposit collected by us on your behalf, you will automatically be refunded the difference to the payment method you used for the order. You will receive a notification e-mail to confirm the amount of the refund. The process may take 4 to 8 weeks.

How do you estimate the amount of the Import Fees Deposit?

The Global Program uses third-party software to determine the estimated duties, taxes, and fees associated with each item in the order for the destination country selected during the checkout process.

How can the estimated Import Fees Deposit differ from the actual import duties and fees payable?

The Import Fees Deposit is an estimation of the taxes and duties that may apply and is not an actual calculation of the taxes and duties. In addition, customs regulations and tax rates applicable to certain goods may change between the date the taxes and duties were estimated and the applicable taxes and duties on the date of entry. Also, classification of goods in various countries and regions may be different.

Shipping Rates and Times by Geographical Region

When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

How are shipping and delivery dates calculated?

You'll see an estimated shipping or delivery date for each shipment on the order form, just before you place your order. An estimated delivery date (or date range) will also appear in Your Account once you've placed your order.

Our estimated shipping dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can obtain and assemble items for shipment (the availability time listed on a product's detail page). Also, orders for multiple items or multiple copies of a single item can take longer to assemble before we're able to ship them to you.

We calculate delivery estimates by taking the estimated shipping date and adding the time it takes a package to travel from our facilities to your destination address, based on the shipping speed you've chosen.

For example, if you order an item that is listed as "Usually ships in 2-3 days" and select standard U.S. shipping (which typically takes 3-5 business days), you can use the chart above to determine that your order should arrive 5-8 business days after you place it.

International customers: When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

What if I want to get my items faster?

You can select a different shipping speed by clicking the radio button next to that option on the order form. Note that changing your shipping speed to a faster method will not change the estimated shipping date, but your estimated delivery date should improve (subject to item availability). If you want to change your shipping speed after placing the order, visit Your Account at Amazon.com.

If I request One-Day Shipping, will I get my order the next day?

Not all of the items listed on our site are available immediately, so selecting One-Day or Two-Day Shipping does not necessarily mean your order will arrive in one or two days. There is no weekend pickup or delivery for One-Day Shipping. Also, when you select One-Day or Two-Day Shipping, we may use air or ground shipping as necessary to get your items to you within the promised time frame.

What if the estimated delivery date has passed and I still don't have my order?

Contact us at your convenience by visiting our website at http://www.TheMarineElectronicsStore.com and click on the Contact Us tab in the menu.

Orders that are fulfilled and shipped via a trackable method (such as UPS) will have tracking information available in Your Account at Amazon.com. Please check this information if available and read through the following options:

• If the tracking information indicates the package has been delivered, please check with your neighbors or family members. Packages are occasionally left with neighbors, a building manager, or are placed somewhere relatively safe such as your porch, garage, or even behind bushes.
• If the tracking information indicates the package is being returned to us, or if the address is incorrect, it may have been undeliverable.
• If there is no tracking information, or you cannot locate the package and it is not being returned as undeliverable, please e-mail us.

Shipping Restrictions

Warranty issues and manufacturer restrictions prevent us from shipping certain products to all geographical locations. In addition, some items too big to ship to a P.O. box must be shipped to a street address. You'll be notified while placing your order if we're unable to ship specific items to the address you've selected. Below are some general guidelines for items shipped to the following destinations:

• Alaska and Hawaii
• APO, FPO, and DPO Addresses
• U.S. Protectorates (including Puerto Rico)
• Prisons
• International Shipping Help

Books that require special handling because they are extremely heavy (for example, multi-volume sets) can be shipped only to locations within the U.S. Please also check the product detail pages for this and any other item-specific shipping restrictions.

 

 

Alaska and Hawaii Addresses

Most items can be shipped to Alaska and Hawaii addresses, except:

• grocery items
• gourmet food items

Additionally, some items from our Tools & Hardware and Outdoor Living stores can't be shipped to Alaska or Hawaii if they are extremely heavy, oddly-shaped, or considered hazardous. Check the item's product detail page for eligibility and available shipping options. Only specific shipping options may be available for some addresses. Available shipping options will appear at checkout when you enter a shipping address.

APO, FPO, and DPO Addresses

Most items can be shipped to APO, FPO, and DPO addresses, except:

• cell phones and service
• computers
• furniture
• grocery items
• gourmet food items
• outdoor living items

Additionally, some apparel, baby, camera and photo, electronics, health and personal care, housewares, jewelry, software, sports, and tools and hardware items cannot be shipped to APO, FPO, or DPO addresses. Check the item's product detail page for eligibility.

U.S. Protectorates (including Puerto Rico)

Only the following items can be shipped to U.S. Protectorates:

• baby items
• books
• DVDs
• music
• software
• toys
• VHS videos
• video games

Prisons

The Marine Electronics Store delivers to penitentiaries, but we strongly suggest you contact the prison first to confirm that they accept deliveries and to note any special regulations the prison might have. Some prisons don't allow delivery of hardcover books. Others place a limit on the number of items contained in a package.

We're unable to affix any special labels or instructions to the packages and on the outside will indicate only the destination address, our company name, and our return address. We also cannot allow gifts to be sent anonymously to inmates; the sender's billing address will appear on the order invoice.

Because inmates cannot sign for deliveries, packages must be sent via U.S. Mail. While we often send packages via U.S. Mail, we also use UPS and FedEx. There is no way for customers to request a specific shipper. To avoid delivery problems, you might consider having the items shipped to you and then shipping them to the penitentiary via U.S. Mail.